During activation the App was exited accidentally. How do I resume the activation process?

Symptoms

During activation the App was exited accidentally. How do I resume the activation process?

Resolution

1. Make sure the device is fully charged and connected to a network. How do I know if my Pawfit is online or not?
2. Open the Pawfit App, sign in your Pawfit account, navigate to ‘Profile > Your pet profile > Tracker settings > Tracker (Device) ID, tap the Scan button to scan the QR code on the back of your device to resume the activation process.

Causes

1. App killed by operating system;
2. App crashed;
3. Payment failed.