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  1. Pawfit Support
  2. Troubleshooting
  3. Device activation & set-up

Device activation & set-up

  • I have not received my verification code, what can I do?
  • It says my email address is invalid, what can I do?
  • When scanning the device ID, it says device already activated, what can I do?
  • I got this message 'Device offline or invalid ID', what can I do? [Pawfit 1]
  • I got this message 'Device offline or invalid ID', the LED flashes red when I press the power button, what can I do? [Pawfit 2 or Pawfit-S]
  • During activation the App was exited accidentally. How do I resume the activation process?
  • I am struggling with paying for my subscription. I paid for the subscription, but didn't prompt me to continue, or it is showing subscription pending what can I do?
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