I have not received my verification code, what can I do?

Symptoms

I have not received my verification code, what can I do?

Resolution

The verification code should reach your email account within seconds. The verification code must be entered within one minute after it was sent to continue.

1. Check if the email address is typed in correctly;
2. Check if the email account is full;
3. Check if it has gone in the junk or spam folder of your email account;
4. Check the internet connection of your phone;
5. Check issues with email domain especially private domains;
6. Restart the App and try again.

Causes

1. Invalid email address entered;
2. Gone in junk or spam folder;
3. Email account full;
4. No internet on your phone;
5. Strict email filter rules.