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  1. Pawfit Support
  2. Troubleshooting
  3. Location tracking

Location tracking

  • I tried to turn on live tracking, but I kept getting the message 'device not responding', what can I do?
  • I tried to turn on live tracking, but I kept getting the message 'failed to send request', what can I do?
  • My tracker is constantly showing GPS weak, what can I do?
  • Why is the Pawfit App showing that my pet is half a mile away when my pet is at home with me?
  • My Pawfit is not updating as frequently as it should. I left my house with my dog half an hour ago, but it is still showing he is at home.
  • My Pawfit has not recorded any activity today, what can I do?
  • The blue arrow doesn't show my direction correctly, or there is no blue arrow shown on my Avatar, what can I do?
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