My family member tried to register the device to their account, but it says the device is already registered, what can I do?

Symptoms

My family member tried to register the device to their account, but it says the device is already registered, what can I do?

Resolution

Please use Pawfit's family pet care feature to share your tracker with family members and friends. How do I share my tracker with my family members or friends?

Causes

1. Wrong method used.