My map screen is showing greyed out icons such as the alarm so I cannot use it - what can I do?

Symptoms

My map screen is showing greyed out icons such as the alarm so I cannot use it - what can I do?

Resolution

This issue could be because of the 'Viewable on Map' setting being disabled. To rectify this issue, please open your Pawfit App and navigate to Profile -> Pet Profile -> Viewable on Map and make sure this is switched on. Please see the below screenshot for reference:

Causes

• Viewable on Map disabled